Personal > Support > Phone Settings

  • Android

    1. Go to settings on your device.
    2. Tap "Mobile Data / Cellular Data"
    3. Now go to Access Point Names or APN and type "internet" in small letters, then save. 
  • iOS

    1. Go to settings on your device.
    2. Tap "Mobile Data"
    3. Go to Mobile Data Network
    4. Next, go to Access Point Name or APN and type "internet" in small letters, then save.