Frequently asked questions
MTN fibre broadband
Yes, the data packages have changed. The below table is the new data packages.
Data Volume (GB) | Price (GHC) |
6 | 25 |
10 | 40 |
45 | 125 |
225 | 250 |
In addition to the data packages indicated above, customers can enjoy the convenience of buying data by entering any amount of their choice. Flexi broadband bundles give you the flexibility of buying what you want and it is very convenient and easy on your wallet.
You can enter any amount between GHC 25 and GHC 5000.
You can buy your customized data bundles from *5057# (USSD), https://fibrebroadband.mtn.com.gh, ExpressPay and Slydepay apps
No, the supersaver data bundle will no longer be available
Yes. All supersaver data packages purchased will still work and data will be credited every month until the offer expires.
Yes. The prices of unlimited data packages have changed. Details are indicated in the below table.
Internet Speed | Price (GHC) |
2MBPS | 615 |
4MBPS | 1025 |
6MBPS | 1540 |
8MBPS | 1900 |
10MBPS | 2055 |
12MBPS | 2260 |
16MBPS | 2670 |
20MBPS | 3185 |
45MBPS | 6675 |
60MBPS | 8575 |
There will be no change in the installation fees
Yes. You will have to make payment for the TurboNet router at GHC 499.
No. Data bundles will be transferred to the new accounts after the migration is completed.
MTN TurboNet
From 2nd March 2020, TurboNet is now available at an affordable price of GHC 499.
Yes, the data packages have changed. The below table is the new data packages.
Data Volume (GB) | Price (GHC) |
5 | 25 |
10 | 50 |
45 | 145 |
225 | 295 |
Flexi bundles are available for TurboNet. Customers can enter any amount of their preference between GHC 25 and GHC 5000.
In addition to the data packages indicated above, customers can enjoy the convenience of buying data by entering any amount of their choice. Flexi broadband bundles give you the flexibility of buying what you want and is very convenient and easy on your wallet.
You can buy your customized data bundles from *5057# (USSD) and web self-care portal https://fibrebroadband.mtn.com.gh
No, the supersaver data bundle will no longer be available
Yes. All supersaver data packages purchased will still work and data will be credited every month until the offer expires.
No. The 5GB offer is no longer available. All new subscribers will be credited with 2GB data valid for 30 days only for one month.
Yes. All TurboNet routers with an existing 5GB offer will still receive the monthly 5GB month on month until the offer period expires (6 months).
Yes, it is. You can place a request for an upgrade from TurboNet to Fibre Broadband account. Kindly contact 0244308111.
You will not make any payment. You will be contacted and assisted with the migration process.
No. Data bundles will be transferred to the new accounts after the migration is completed.
MyMTN App
The app helps customers top-up airtime and bundle, provides an easier way to pay with MoMo, know services they are subscribed to, cancel services they do not need and find MoMo agents near them with just a few clicks.
The latest version of the app is available to both Android and iOS users on the Google Play Store and the App Store respectively.
Looking for a hand?
We’re here to help, anytime! Chat with us online.
- Phone us: +233244300000
- Call our toll-free hotline: Dial 100