SIM Swap Kit

Get your MTN number back with a Regular MTN starter pack!

Replacing your lost and faulty SIM just got a lot simpler! Now you can retrieve your chip wherever you are by buying a Regular MTN Starter Pack.
All you have to do is:
  • Buy a Regular Starter Pack for only GH¢1 at any retail outlet.
  • Call the MTN Call Centre on the toll free line 111 from any MTN line to report the loss of your chip; you will be required to answer a few questions to ascertain ownership of your original line.
  • Insert the new SIM into your phone and have your line restored within 24hrs.

Walk into any of our Service Centers with a valid ID and your starter pack to get your number registered today.
The process of SIM Swap is easier if your number is registered.