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Also known as Short Numbers or Common Short Codes (CSC) - are special telephone numbers, significantly shorter than full telephone numbers, which can also be used to address IVR, SMS, and MMS messages from mobile phones or fixed phones.
Short codes are widely used for value-added services such as television voting, ordering ring tones, charity donations, and mobile services (such as SMS alerts, Send a Song, etc). Messages sent to short code numbers are at a premium rate than the standard rating or free in some cases.
They are designed to be shorter to read out and easier to remember than normal telephone numbers. While similar to telephone numbers, they are, at the technological level, unique to each operator, although providers generally have agreements to avoid overlaps.
MTN currently uses 3,4 & 5 digit short codes for a variety of services some operators use more or just about the same number of digits.
Content Providers provide services through short codes such as voting, information service, visual content, etc: MTN currently has two content providers and will be adding on more in the future.
Below shows a chart with contact numbers for MTN and its content providers. Click on a provider to view their active short codes and services.
| MTN |
Customer Care |
C. C. Agent |
111 |
| Advantedge |
North Ind. Area, near TV Africa, Hse # 824/10 feoeyeo st. Accra |
Conrad / Maame |
024 4333378 |
| Mobile Content |
Num. 5 First Link, North Ridge, Accra |
Lily Benedicta Hotline |
0243482254 0244237938 0244310280 |
| Mtech |
F25/5 Ring Road, East Osu, Accra |
Chidi Okeke |
024 6860839 |
| Media Edge |
MediaEdge-gsm Ltd, B824/10 Feo Eyeo Street, NIA - Accra |
Conrad A. Nyuur |
021 241384 021 241676 024 4333378 024 4310406 |
| WDC |
PMB CT 474 Cantonments |
Linwood Warren, Jr. |
024 6174528 024 9816083 024 4810923 |
| Sisco |
Borwah House, Kwame Nkrumah Avenue, P.O. Box 2266, Accra-Ghana |
Isaiah |
024 4483955 |
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