MTN Business offers Hosted Messaging and Collaboration services, a platform that allows companies to easily deploy or migrate to a "software as a service" environment such as Hosted Microsoft Exchange. With MTN Hosted Messaging & Collaboration services, any updates to functionality are automatically available as the product evolves.
MTN Business takes care of running the systems including backups and upgrades, freeing your in-house technical resource to work on revenue generating solutions. The highly skilled MTN Business support team is available 24/ 7 to assist with every technical or administrative enquiry.With Microsoft Exchange as the mail server and Microsoft Outlook as your client, your employees can do more than send and receive email- they can share calendars, folders and contacts. Outlook is available for desktop, browser and mobile access so you are always connected, whether you are in the office, travelling, or working at home. Since you are always connected to the same Exchange server, your inbox stays synchronized no matter which Outlook client you are using.
The MTN Hosted Messaging and Collaboration services run on the MTN core IP network infrastructure, making the service highly stable and reliable with a track record that is trusted by thousands of businesses across Africa.
Predictability- As many as 75 percent IT projects are not completed on time, on budget, or not at all. Applications, particularly those that are business critical must reliably perform the function for which they are needed, at the level of service that is required. However, shortened technology release cycles and overnight obsolescence often means new business applications are incapable of running within an existing technology infrastructure.Additionally, mission- critical applications encounter frequent uptime security and performance challenges, which can mean downtime, lost customers and lost revenue. Software as a service provides increased freedom from technology churn, while supplying more predictable and reliable IT operations than most organizations can achieve internally.
Reliability- Service availability is guaranteed through an SLA (Service Level Agreement) in the same way that web hosting, broadband, mobile and others are supplied.
Affordability- According to The Gartner Group, application outsourcing can reduce total cost of ownership (TCO) by 50 percent or more. This is due in part to the fact that the on-demand provider acts as a technology aggregator, allowing organizations to capitalize on the economies of scale of a shared data centre, network and management services. Software as a service is cost effective, freeing organizations from capital investments, upgrades and ongoing management costs.
Accessibility- Software as a service solution is accessible and available from anywhere, anytime. This availability is ideal for mobile work and remote branches. There is no need to install and maintain an application on each client, all users are working on the same version of the application and all data is in sync.
Hosted Messaging & Collaboration offers economies of scale, pay-as-you-go billing models and enables businesses to reduce IT budgets compared with traditional on- premise applications.
Businesses implementing Hosted Messaging & Collaboration eliminate many of the typical implementation tasks associated with licensed software. Because the software is already running, deployment time is much shorter than traditional software application implementation.
Frees up IT functions from managing email and calendaring applications which result in cost and time savings. Resource- intensive tasks required for Hosted Messaging & Collaboration include purchasing and supporting server infrastructure, maintaining the software, providing equipment redundancy and security and ensuring that all patches and upgrades are processed. These are no longer the business' headache.