If you have problems,
In case the Recharge Card’s serial number is entered incorrectly 3 consecutive times, the recharge function would be automatically blocked.
To unlock please contact Customer Care No. *111*00233244300000# OK
To deactivate Call Divert.
Press *131* followed by # then press (Yes) or (OK).
To check divert status ( to which number the divert is made) Press *132 followed by # then press (Yes) or (OK)
2. Under what circumstances will my mobile not automatically connect to an available GSM network?
By default, your handset will automatically connect to an available GSM network.
However, you may need to select a network manually in cases where several networks overlap. If this happens select another network manually by going to the phone’s menu.
If you encounter problems, send an email to firstname.lastname@example.org
3. What happens if my call credit is Zero?
Your number will be still active, but you cannot make or receive calls. In this case you can only recharge your account.